Direct Support Professional (DSP) First and Second Shift (Per Diem)
Job Description
Job Title: Direct Support Professional (DSP) / Front Desk
Location: Middletown, RI
Schedule: Monday–Friday, First and Second Shifts
Overview:
Arbor Associates is seeking a reliable and adaptable Direct Support Professional (DSP) to support a program in Middletown, RI. This hybrid role combines front desk responsibilities with direct care support, making it a great fit for someone who enjoys both administrative coordination and hands-on client interaction. The ideal candidate is organized, professional, and comfortable shifting between responsibilities as program needs evolve.
Key Responsibilities:
- Serve as the first point of contact at the front desk, greeting visitors, answering phones, and directing inquiries
- Maintain a professional and welcoming environment for clients, staff, and guests
- Support administrative tasks including documentation, scheduling support, and general office coordination
- Provide direct care support to individuals in the program, including assistance with daily living activities and engagement
- Ensure accurate and timely documentation in compliance with program and state requirements
- Communicate effectively with team members to ensure continuity of care and coverage
- Step into DSP shifts as needed to support program operations
Job Requirements
Qualifications:
- Previous DSP experience or experience in human services preferred
- Comfortable balancing administrative/front desk duties with direct care responsibilities
- Strong communication and organizational skills
- Ability to multitask and adapt in a fast-paced environment
- Reliable, professional, and team-oriented
- CPR/First Aid certification required (or willingness to obtain upon hire)
What Makes Someone Successful in This Role:
- Flexible and willing to jump in where needed
- Strong attention to detail, especially with documentation and communication
- Able to create a positive first impression while maintaining professionalism under pressure
- Comfortable working both independently and as part of a team
Why Arbor Associates:
At Arbor, we prioritize matching the right professionals with the right environments. You’ll have the support of a dedicated team, consistent scheduling, and the opportunity to grow your experience across both administrative and direct care functions.
Join us and become part of a community that cares deeply for its people. Arbor Associates is an Equal Opportunity Employer, committed to providing a welcoming and inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check, including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).
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