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Direct Support Professional (DSP) – Float / Per Diem
Schedule: Primarily 2nd Shift (3 pm - 11pm) & Weekends (with some weekday availability a must)
Location: Travel between Agawam & Amherst, MA
Type: Per Diem / Same-Day Coverage

Arbor Associates is seeking dependable and flexible Direct Support Professionals (DSPs) to support last-minute and same-day staffing needs across programs from Agawam to Amherst. This is a great opportunity for someone who wants flexibility, variety, and the ability to pick up shifts quickly. If you’re someone who can pivot, show up, and deliver consistent care, this role will keep you moving and make an immediate impact.

What You’ll Do:

• Provide direct care and supervision in residential and/or program settings
• Step into shifts on short notice to maintain continuity of care
• Support individuals with daily living skills, routines, and community engagement
• Maintain a safe, respectful, and structured environment
• Utilize de-escalation techniques and follow behavior support plans
• Accurately document shift activity and communicate with team members

• Over 40 Years of Experience – With decades of experience, we know how to support our staff and help them succeed. 
• Transparent Communication – We pride ourselves on prompt and clear communication, so you’re never left in the dark. 
• Performance Reviews – We provide regular feedback and performance reviews to help you grow. 
• Competitive Pay – Our rates are competitive. 
• Variety of Assignments – We have a wide range of clients, offering you diverse assignments to choose from. 
• 24/7 Availability – Our team is on call around the clock to support you. 
• 4-Hour Cancellation Policy – If a shift is canceled late, we offer 4 hours of pay for your time. 
• Career Pathing – For reliable, dedicated individuals, we offer opportunities for further training and certifications, opening doors to higher-paying positions. 
• Benefits – We offer benefits to our full-time employees, ensuring you’re well taken care of. 
• Tailored Training – We ensure our field partners are appropriately trained for the programs they support. 
• Flexible Schedules – We understand life is dynamic, and we’re here to support your needs. 
• Supportive, Respectful Culture – At Arbor, we’re more than just coworkers; we’re like family. 
• Dedicated Support – You’ll have a dedicated point of contact at every stage of working with us. 

What We’re Looking For:

• Reliable personal transportation and a valid driver’s license (required)
• Ability to travel between Agawam and Amherst as needed
• Must be able to pass EEC background requirements - including a fingerprint verification
• Experience in human services or DSP roles preferred
• Strong flexibility, reliability, and communication skills
• Ability to work independently and adapt quickly to new environments

Arbor Associates is more than a Human Services staffing firm. We're an active part of the communities we serve. We serve Southern New England, including Greater Boston, Central and Western Massachusetts, and Rhode Island. We live and work in these communities, and we're committed to providing the care and support needed to help them thrive. Arbor has been around for 40 years, specializing in Behavioral Health, Medical, and Education. Almost 40 years of experience means we know the industry very well. We match employees with fulfilling and flexible positions that best fit their qualifications, needs, and schedules. We aim to understand and support both our customers and their clients as well as our own associates, as they care for those in need. 

Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check, including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI). 

By submitting this application, you are giving your permission to Arbor Associates to send e-mail and/or SMS texts about career-related opportunities. Message & Data rates may apply. Reply STOP to quit, HELP for help. Message frequency varies. Our privacy policy:? https://www.arborstaffing.com/privacy/ 
 
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