Community Case Manager - Bilingual Preferred
Job Description
Full-Time | $21–23/hr | On-Site with Our Client
8:00AM-4:00PM Monday-Friday
If you want your work to directly change the trajectory of someone’s life, this role gives you that opportunity every single day. Our client is seeking committed Case Managers / Housing Specialists to support individuals and families experiencing homelessness in Haverhill. This is hands-on, high-impact work focused on stability, dignity, and long-term success.
What You’ll Do
You’ll walk alongside clients as they navigate some of the toughest circumstances they’ll ever face. Your job is to help them secure safe, stable housing and stay housed. That means conducting housing searches, supporting applications, building relationships with landlords, and stepping in when tensions rise. Strong de-escalation skills, a steady personality, and clear communication are essential—housing work gets stressful, and you’ll often be the calm voice that keeps a situation on track.
Once clients are placed, you’ll continue supporting them through stabilization services, connecting them with community programs, and ensuring they have the resources needed to remain secure long term. Accurate documentation, monthly stabilization reports, and clear case notes are critical parts of the role.
Your Core Responsibilities:
Help clients find and secure safe, stable housing
Provide landlord/tenant mediation and maintain strong housing partnerships
Offer ongoing stabilization services after move-in
Connect clients with community supports and essential resources
Maintain timely, accurate documentation and reporting
If you want a role with a direct, visible impact—and you’re someone who stays calm, solutions-focused, and organized under pressure—this is meaningful, purpose-driven work where your efforts change lives.
Job Requirements
What You Bring
Strong written and verbal English communication skills.
Commitment to helping individuals and families achieve housing stability.
Ability to pass CORI and driving record checks.
COVID-19 vaccination required.
Bilingual Spanish/English preferred not required.
Why Join
Training and support provided to help you grow into the role.
Be part of a mission-driven team making a direct impact in the community.
Opportunities for professional development and advancement.
Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).
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Meet Your Recruiter
Judith Saraf
Human Resources Manager
Judith Saraf joined Arbor in 2023 as the Human Resources Manager, responsible for overseeing HR functions and teams. She holds a bachelor’s degree in social work from Plymouth State University and brings with her over 27 years of Human Resources related experience and knowledge working in the healthcare and hospitality fields. Judith has assisted companies streamline and implement HRIS systems, lead organizations through the shift to consumer driven health plans, executed talent management strategies including recruitment and retention initiatives and has many years of experience with internal employee and labor relations. She has a passion for employee engagement with creative programs and is one of many things she looks forward to bringing to the Arbor team. When not at work, she enjoys painting, and spending time with her husband and 3 sons. Judith also enjoys volunteering with “A Wish Come True” - a nonprofit that delivers wishes to critically ill children in Southeastern MA and Rhode Island.