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**This is a temp role with the potential to hire!**

About the Role

Key Responsibilities

• Greet visitors, clients, and vendors in a professional and welcoming manner.
• Answer and direct incoming phone calls and take accurate messages.
• Maintain a clean, organized, and professional reception area.
• Sort, distribute, and prepare incoming and outgoing mail, packages, faxes, and deliveries.
• Schedule interviews and route employment applications to hiring managers.
• Provide clerical and administrative support including filing, copying, scanning, printing, word processing, and data entry.
• Maintain and update spreadsheets, tracking logs, rosters, certifications, and operational records.
• Assist with maintaining program files, billing support documentation, and compliance-related paperwork.
• Support administrative processes such as intake, discharge, recertification, move-in/move-out documentation, and eligibility paperwork as applicable.
• Coordinate with internal departments, outside agencies, vendors, landlords, and community partners to support office and program operations.
• Track CPR/First Aid certifications and send renewal reminders as needed.
• Ensure documentation is accurate, complete, and properly filed in accordance with agency and program requirements.
• Attend team meetings and communicate effectively with staff and external partners.
• Maintain confidentiality of employee, client, and organizational information.
• Perform additional administrative duties and special projects as assigned.

• High school diploma required; Associate’s or Bachelor’s degree preferred.
• Minimum of 2 years of receptionist, clerical, or administrative support experience 
• Experience in healthcare, nonprofit, human services, housing, or related settings is a plus.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and general office technology.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively within a team environment.
• Professional demeanor with strong interpersonal skills.
• Valid driver’s license and reliable transportation may be required depending on assignment.

Physical Requirements

• Ability to sit and work at a desk or computer workstation for extended periods.
• Ability to use office equipment including computers, phones, printers, and copiers.
• Ability to move throughout office and program locations as needed.
• Ability to lift and carry mail, packages, or office materials up to 25–40 lbs.
• Ability to ascend and descend stairs when required by assigned work locations.

Work Environment

What We Offer

• Competitive compensation
• Supportive and collaborative work environment
• Meaningful work that supports individuals and communities
• Opportunities for professional growth and development

Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).

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